Cookie Policy

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to:

• Make websites work more efficiently
• Remember your preferences and settings
• Improve your browsing experience
• Provide anonymous analytics about how websites are used

Cookies do not contain any personally identifiable information and cannot access other data on your device.

2.1 Essential Cookies

These cookies are necessary for our websites to function properly. They enable core functionality such as:

• Page navigation and access to secure areas
• User authentication and session management
• Security features and fraud prevention
• Remembering your cookie consent preferences

Note: You cannot opt out of essential cookies as they are required for our websites to work.

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our websites by collecting anonymous information:

• Google Analytics 4: Tracks page views, session duration, bounce rates, and user journeys
• Firebase Analytics: Measures app performance and user engagement

This data helps us improve our websites and applications by understanding what content is most useful to visitors.

2.3 Functional Cookies

These cookies remember your choices and preferences to provide enhanced features:

• Language and region preferences
• Display settings and customisations
• Remembering if you've completed surveys or forms
• Storing app preferences and progress

2.4 Performance Cookies

These cookies help us optimise website performance:

• Load balancing to ensure fast page loads
• Caching frequently accessed content
• Monitoring website health and uptime

Some cookies are placed by third-party services that appear on our pages:

4.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• View what cookies are stored on your device
• Delete some or all cookies
• Block third-party cookies
• Block all cookies from specific websites
• Block all cookies from being set
• Delete all cookies when you close your browser

4.2 Browser-Specific Instructions

Find out how to manage cookies in your browser:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

4.3 Opting Out of Analytics

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. How Long Do Cookies Last?

Cookies have different lifespans:

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons.

We will update the "Last Updated" date at the top of this page when we make changes. We encourage you to review this Cookie Policy periodically.